The hotel reception is open 24 hours a day. Room services can be requested according to the stated times. Outside room service hours, the facility will not be in operation, and the hotel receptionist cannot leave the reception for room service.

The hotel lobby is for guest use. Always with good music and movement of people.

The hotel front desk is open 24 hours. Room services can be requested according to the times stated. Outside the hours of room service the facility will not be in operation, and the hotel receptionist cannot leave the front desk for service in the rooms.

The hotel lobby is for guest use. Always with good music and movement of people.

Special menu for you who are looking for tasty food, made with the feel of home cooking and with the refinement of the Viê restaurant. You can find the menu inside your room and if you have any questions, dial 2257 to speak directly to the restaurant.

Monday to Saturday l 6 am to 10 am

Monday to saturday | 6am to 10 am

Sundays and holidays l 7am to 11am

Sundays and holidays | 7am to 11am

GUESTS / guests

Included / included in

PUBLIC / out public

BRL 32.00 reais

Check in: from 2 pm

In case of early check in, it will be charged and is subject to availability, which should be consulted at the hotel reception.

Check out: until 12pm

In case of late check out, it will be charged and is subject to availability, which should be consulted at the hotel reception.

Check in: from 14h

In the case of early check in, it will be charged and is subject to availability, which must be consulted at the front desk

Check out: until 12h

In the case of late check out, it will be charged and is subject to availability, which should be consulted at the front desk

Leisure area with integrated pool and sauna, with ambient sound, for a surprising experience.

Pool towels are left inside the sauna access and they must be used and deposited there after use.

To turn on the sauna (it takes approximately 15 minutes to heat up) ask at the hotel reception. The temperature is standardized and cannot be changed by reception.

Leisure area with swimming pool and sauna, with ambience sound to and excelent experience.

Pool towels are left within the sauna access and must be used and deposited right there after use.

To start the sauna (it takes approximately 15 minutes to warm up) ask at the hotel reception. The temperature is standardized and cannot be changed by front desk.

OPERATION

operation

EVERY DAY FROM 10AM TO 10PM

Everyday fron 10am to 10pm

The hotel has an equipped gym with a panoramic view of the swimming pool and for guests to use. The gym is open every day, from 6 am to 10 pm.

Clean face towels are left inside the gym locker, along with alcohol and a cloth for cleaning the surfaces, offering greater safety for our guests.

The hotel has a gym equipped with panoramic views of the pool and for guests to use. The gym is open every day, from 6 am to 10 pm.

Clean face towels are left inside the gym's cabinet, next to alcohol and cloth for cleaning the surfaces, offering greater security for our guests.

The hotel makes its policies available directly at the hotel reception or on the website: www.hotelflorenca.com.br (contact / policies)

Always pay attention to what is allowed, schedules and any questions, contact the hotel reception.

The hotel makes its policies available directly at the hotel reception or on the website: www.hotelflorenca.com.br.

Always pay attention to what is allowed, the times and any doubts, contact the frontdesk.

RECEPTION / front desk - 9

RESTAURANT / restaurant - 2257

PISCINA / swimming pool - 2619

LAUNDRY / laudry - 2136

ANOTHER ROOM / another room - 2 No.

ON PLACES / local calls - 0 No.

LIG. FORA / long distance - 00 COD Nº

LIG. INTERNACIONAIS / international calls - 000 INT COD AREA Nº

* telephone services will be charged at check out

* telephone services will be charged at check out

Our parking is free for guests (1 car per reservation). Access is controlled through the side entrance of the building, by a gate.

For your safety, the gate is open from 6:00 am to 11:00 pm. After this time, it will be necessary to go through the hotel reception so they can open the parking lot.

*We are not responsible for valuable items left inside the vehicle.

Our parking is free for guests (1 car per reservation). Access is controlled through the side entrance of the building, through a gate.

For your security, the gate is open from 6 am to 11 pm. After this time, it will be necessary to go through the frontdesk, so that they can open the parking lot.

* We are not responsible for valuable items left inside the vehicle.

We work with outsourced laundry. Inside the closet, you will find a bag to deposit your clothes and a form, containing the values, to be filled out. This service will be charged at check out.

The hotel has an ironing room, available to guests at no charge. The ironing room is located on the first floor of the hotel - when exiting the social elevator, turn right and go to the end of the corridor.

We work with outsourced laundry. Inside the closet, you will find a bag to deposit your clothes and a form, containing the values, to be filled out. This service will be charged at check out.

The hotel has a ironing room, available to guests at no charge. The ironing room is located on the first floor of the hotel - when exiting the social elevator, turn right and go to the end of the hall.

In the bedrooms there are sockets on the headboards of the beds, below the bedside tables. There are outlets near the entrance to the room and one below the window, where the work table is located. In the bathroom there is another outlet.

The voltage of the outlets is 110V.

In all rooms we have a 220V outlet option, which is located next to the window.

All our outlets follow standards standardized by ABNT.

In the bedrooms there are sockets at the head of the beds, below the bedside tables. There are sockets near the entrance door of the room and one below the window, where the work desk is located. In the bathroom there is another outlet.

The voltage of the sockets is 110V.

We have, in all rooms, a 220V socket option, which is located near the window.

Hotel Florence has outlets following the updated ABNT standard. Anyway, if an adapter is needed, request the purchase directly at the hotel reception.

* The value of the item will be posted to the room account and charged at check out. Availability according to stock, always ask at the hotel reception.

The Hotel Florença has plugs following the updated ABNT (brazilian) standard. Anyway, if an adapter is necessary, request purchase directly at the frontdesk.

* The value of the item will be charged at check out. Availability according to stock, always consult at the frontdesk.

Whenever you enter the hotel room, check the status of furniture and souvenirs. In case of indemnification of any item, please consult the hotel reception of the applied values.

The hotel performs a conference in the apartment at every guest check-out.

Whenever you enter the hotel room, check the condition of the furniture and souvenirs. In case of indemnification of any item, please consult the frontdesk of the amounts applied.

The hotel check the room all guest check out.

In case you need a dental kit, request the purchase directly at the hotel reception. The kit consists of a brush and a toothpaste. The amount will be charged at check out.

In case you need a dental kit, request the purchase directly at frontdesk. The kit consists of a brush and toothpaste. The amount will be charged at check out.

If you need a razor, request the purchase directly at the hotel reception. The shaver kit consists of a razor and a shaving lotion.

The amount will be charged at check out.

If you need a razor, request the purchase directly at frontdesk. The shaver kit consists of a razor and a shaving lotion.

The amount will be charged at check out.

As a procedure, the Hotel cleans the rooms every day, from 8 am to 3 pm. The room must be unoccupied so that the maid can carry out cleaning.

Changing the trousseau will take place every 3 days. If you need the exchange before this deadline, notify the hotel reception.

As a procedure, the Hotel cleans the rooms every day, from 8 am to 3 pm. The room must be unoccupied so that the maid can perform the cleaning.

The change of trousseau will occur every 3 days. If you need to change before this deadline, notify the hotel reception. 

Temporarily closed

Due to the current situation of pandemic by Coronavirus, the restaurant services are closed, with operation only for breakfast.

Temporarily closed

Due to the current pandemic situation due to the Coronavirus, the restaurant services are closed, with operation only for breakfast.

The hotel has an events area with two modular rooms and a foyer for holding corporate events, etc.

To access the events area, go to the hotel reception, on the ground floor, towards the leisure area.

Any questions, ask for guidance at the reception.

The hotel has an events area with two modular rooms and a foyer for holding corporate events, etc.

To access the events area, go to the hotel reception, on the ground floor, towards the leisure area.

Any doubts, ask the front desk for guidance.

The hotel's minibar is stocked for greater comfort. To check the items and values, consult the table available in the room or contact the hotel reception.

The hotel's minibar is stocked to provide you with greater comfort. For checking items and values, consult the table provided in the room or contact the front desk.

Temporarily closed

Due to the current situation of pandemic by Coronavirus, the restaurant services are closed, with operation only for breakfast.

Temporarily closed

Due to the current pandemic situation due to the Coronavirus, the restaurant services are closed, with operation only for breakfast.

Temporarily closed

Due to the current situation of pandemic by Coronavirus, the restaurant services are closed, with operation only for breakfast.

Temporarily closed

Due to the current pandemic situation due to the Coronavirus, the restaurant services are closed, with operation only for breakfast.

Thinking about the convenience and connection of our guests, the Hotel Florence offers free wifi internet in all environments.

With the convenience and connection of our guests in mind, the Hotel Florença offers  wifi internet in all rooms and social places.